Frequently Asked Dental Questions


Have a question? Check below to see if our dental staff has answered it previously!

> How long is my first, new patient visit?

Your first new patient visit varies depending on your specific situation.

In most situations, the first visit includes; cleaning, x-rays and a comprehensive exam.

If you feel you have significant dental needs or if it has been many years since your last dental visit, the doctors recommend that you schedule a comprehensive exam and x-rays prior to your cleaning. Complimentary consultations are also offered.


> Where are you located? Cross streets?

5132 Village Creek Dr.
Plano, TX 75093


> Do you see kids? When should a child first be seen?

We love kids! It is recommended by American Dental Association, American Academy Pediatric Dentistry and American General Dentistry for a child to first be seen by age 1. We offer “happy visits” at no charge for children that are unable to cooperate during their visit.


> What makes you different from other dentists?

Over the last 15+ years, we have worked tirelessly to ensure we provide the best value and best dental experience that you have ever experienced. This is reflected by our large number of positive online reviews and awards.

Our doctors have all completed formal residencies in general dentistry beyond dental school and far exceed the required amount of continuing education that is required.

Texas Dental offers family and cosmetic dentistry 6 days a week and same day emergency visits.


> I am very nervous when it comes to dentists…can you help me?

Yes, this is a common concern and we provide a variety of different options to make you comfortable.

This can be something as simple as watching TV with noise-cancelling headphones during your visit all the way on up to having an anesthesiologist in to assist with your care.


> I don’t like my smile… can you help me?

Yes, we can. There are a lot of different factors that contribute to the appearance of your smile. Our doctors will educate and review with you the best option. We recommend you schedule a consultation to review our many options to fit your specific situation.

> Do you refer patients to specialists?

We make every effort to provide a broad variety of services in-house, but routinely work closely with specialists as needed.


> Do you offer cosmetic dentistry?

Yes, our doctors have a wide variety of cosmetic options and can provide full, comprehensive cosmetic dentistry.


> I have missing teeth that I need replaced, what are my options?

We may have several options, depending on your dental specific situation and offer consultations to review and plan the best option for you.


> How can you help me if I have a dental emergency and need immediate dental care? New Patient? Existing Patient?

We accommodate same day emergencies for new and/or existing patients and can see you immediately, including Saturdays.


> Do you accept my insurance?

We accept traditional insurance plans (sometimes called an indemnity plan) or PPO and can assist you by filing your insurance claim.

Our practice is not a member of any networks, DMO insurance plans, or Medicare/Medicaid.

If you are not sure what type of plan you have, we will be happy to call for you and explain your benefits to the best of our ability.


Words from our patients

  • Google+

    "The office is super clean, staff is wonderful, and the doctors are very thorough in their exams."

    Allison N.
  • Google+

    "The staff did such a great job making us feel comfortable and relaxed and we are pleased to say we have found our dentist on the first try."

    Giselle S.
  • Google+

    "I've been going here before I was married with children and it's been only better every year. Super easy. Professional and nice staff."

    Sara W.
  • Google+

    "I've been going to Texas Dental since 1999, and I've had nothing but great experiences."

    Casey E.
  • Google+

    "He explained everything to me and patiently answered all of my questions. He told me what he was doing as he did so there were no surprises. He fixed me!"

    Laura H.
  • Google+

    "Dr. Lo is very gentle, caring and wants to do a procedure until it is exactly right. I really appreciate that!"

    Paula S.
  • Google+

    "My dog knocked out half of my front two teeth and he amazingly rebuilt them to match my existing teeth. It has lasted 5 years and counting."

    Verified Patient
  • Google+

    "I had a bad bike accident 2 years ago and broke and lost some of my front teeth. Dr. Lo agreed to go to his office on a holiday within 45 minutes after the accident."

    Verified Patient
  • Google+

    "With expert knowledge and skill, Dr. Lazaris has taken a conservative approach to ensure everything he does is completely necessary."

    Casey E.
  • Yelp

    "Dr. Ricci is very personable, honest and professional. He took his time going over my teeth, while other Dentists rush a little."

    Muriel G.
  • Yelp

    "I've been a patient of Dr. Lo for over 6 years and I can't say enough great things about him and his staff. "

    Tina K.
  • 5 star

    I love going to see Dr. Stanfield. I have been her patient for more than 20 years and will always be her patient.

    Cathy S.
  • 5 star

    Dr. Stanfield and her staff are always professional and extremely friendly. After 15+ years I still get top notch service. Thank you Dr. Stanfield!

    Sharon M.
  • 5 star

    Dr Stanfield and her staff are the best. You may arrive with a frown and you'll leave with a smile!

    Kenneth H.
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